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Basis of Education Competence Standards Structure of Studies Development of Expertise Methods and implementation Course Table

LI19SP Bachelor Degree Programme in International Business

Course Description

Code4 LIF9300
NameSales Skills
Credits5 ects
ObjectivesThe student learns to understand the role of sales and the various sales professions and tasks in business. The student understands the importance of customer insight for providing solutions and creating customer experience. The student is able to assess his/her personal strengths and weaknesses as a salesperson.
Content- The role of sales in business
- Selling as a profession and various tasks in sales
- The key concepts and terms in sales
- Understanding customer insight
- Customer buying behavior vs organizational buying behavior
- Basic sales skills of a salesperson
- Own sales attitude and skills/How to develop own sales skills/How to deliver an effective personal sales pitch
RequirementsExam, assignments.
Grading Scale0 - 5
Course materialThe material is given at the beginning of the course.
Other Considerations
Tarvainen Minna

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We reserve the right to make changes to the curriculum due to the need to update the content being studied.

Savonia UAS

Savonia is one of Finland's biggest and most versatile universities of applied sciences. Our campuses are situated in Kuopio, Iisalmi and Varkaus. There are almost 6000 students and 600 employees at Savonia. In education we implement Open Innovation Space (OIS), where we combine learning, development, research, and teaching.